LiquidFX Support

Help with LiquidFX for Android and iPhone.

For assistance with camera permissions, effects, recording, streaming, Gallery, or purchases, contact support@badperroproductions.com.

Before contacting us

• Tell us whether you're using Android or iOS.
• Include the app version, device model, and a short description of the problem.
• Describe the steps needed to reproduce the issue, if possible.
• Do not send passwords, stream keys, or full payment-card details.

Camera or microphone permissions

Check your device's app permission settings. If a permission is denied, the related feature may not work.

Recordings and Gallery

LiquidFX stores media locally. On iOS, deleting a file from the in-app Gallery does not delete a separate copy previously saved to Apple Photos. Back up important media before uninstalling the app.

Purchases and subscriptions

For iOS subscriptions, use Manage Apple Subscriptions to view or cancel your plan. Deleting the app does not cancel billing. For Android purchases, use your Google Play account's subscriptions or purchase-management controls, as applicable to the product purchased.

Privacy and data deletion

Read the Android Privacy Policy or iOS Privacy Policy. To request deletion of information you sent to our support team, email support@badperroproductions.com.

Terms for iOS

LiquidFX iOS uses Apple's Standard Licensed Application End User License Agreement.